Privacy Policy
Last updated: May 2026
1. Information We Collect
When you place an order or create an account with MYO, we collect personal information such as your name, email address, phone number, and delivery address. We also collect browsing and purchase data to improve your shopping experience.
2. How We Use Your Information
Your information is used to process and deliver your orders, send order confirmations and updates, respond to customer service inquiries, and — where you have opted in — send you news about new arrivals and exclusive offers.
3. Cash on Delivery & Payment
MYO operates exclusively on a Cash on Delivery (COD) basis. We do not collect or store any credit card or bank account information. Payment is made in full upon delivery of your order.
4. Data Sharing
We do not sell your personal data to third parties. We may share your name and delivery address with our logistics and courier partners solely for the purpose of fulfilling your order. All partners are required to keep your data confidential.
5. Data Retention
We retain your account and order data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
6. Cookies
We use essential cookies to maintain your shopping cart session and guest identity across pages. No third-party advertising cookies are placed on your device.
7. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us at support@myo.eg.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
9. Contact
For any privacy-related questions, reach us at support@myo.eg or visit our Contact page.